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FAQ
Please check the FAQ before contacting us.
I need an invoice. How do I get it?
Can I pick up my order?
Service and Hotline?
How can I track my order and what is my tracking number?
Where do I find the live chat?
TThe invoice will come with the parcel. If you still miss it please contact us and we are going to email it to you.
You can pick up your order in our store during the opening hours.
If you have any questions about our products, you can reach us Monday through Sunday from 9:00 a.m. to 10:00 p.m. Contact us via email, phone or live chat.
After the goods are sent out you will get an mail from GLS with all the tracking information.
PPlease click the speech bubble in the lower right corner.
Contact Form
Opening Hours:
Store
Monday
12:00 – 17:00h
Tuesday
12:00 – 17:00h
Wednesday
12:00 – 17:00h
Thursday
12:00 – 17:00h
Friday
12:00 – 17:00h
Warehouse (by appointment only)
Monday
09:00 – 17:00h
Tuesday
09:00 – 17:00h
Wednesday
09:00 – 17:00h
Thursday
09:00 – 17:00h
Friday
09:00 – 17:00h
